{"id":184,"date":"2020-07-30T19:04:48","date_gmt":"2020-07-30T19:04:48","guid":{"rendered":"https:\/\/ccswpms01.ua.edu\/cell\/?page_id=184"},"modified":"2025-07-21T10:35:44","modified_gmt":"2025-07-21T15:35:44","slug":"directing-others","status":"publish","type":"page","link":"https:\/\/ccswpms01.ua.edu\/cell\/directing-others\/","title":{"rendered":"Supervision: Knocking on the Door to Supervisory Success"},"content":{"rendered":"<h2>Workshop Overview<\/h2>\n<p>The role of a supervisor is critical to the success of any organization, its people and ultimately its customers.\u00a0 Who else is asked to translate the strategy of the organization to the minds, hands and feet of the workers who deliver products and services to the customer?\u00a0 The responsibilities of a supervisor&#8217;s\u00a0day-to-day activities are even more challenging \u2013 balancing the demands of employees and management, aligning performance while empowering staff, and prioritizing the day&#8217;s work.<\/p>\n<p><strong>Supervision: Knocking on the Door to Supervisory Success<\/strong>, a two-day instructor-led classroom program, takes a practical and actionable approach to provide the answers to address these challenges.\u00a0 Navigating changing roles, expectations and performance demands are addressed in the context of the personal, interpersonal and organizational dynamics that group leaders live day-to-day.<\/p>\n<h2>Available Dates:<\/h2>\n<ul>\n<li>Custom training available on-site or via Zoom Livestream \u2013 On your schedule!<\/li>\n<li>Two-day format available.<\/li>\n<\/ul>\n<h2>Pricing:<\/h2>\n<ul>\n<li>Pricing information available upon request. Contact\u00a0<a href=\"mailto:professionaldevelopment@ua.edu\">Mary Patterson<\/a> for details.<\/li>\n<\/ul>\n<h2>Who Should Attend<\/h2>\n<ul>\n<li>Soon to be, or recently promoted supervisors<\/li>\n<li>Supervisors who have never been developed for maximum success in their role<\/li>\n<li>Teams of supervisors\/leaders who seek greater alignment and more effective team management<\/li>\n<\/ul>\n<h2>Workshop Online<\/h2>\n<div class=\"table-responsive\">\n<table class=\"table-striped table table-color-primary table-bordered\" style=\"height: 763px;\" width=\"900\">\n<thead>\n<tr>\n<th scope=\"col\">Day<\/th>\n<th scope=\"col\">Title<\/th>\n<th scope=\"col\">Overview<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"96\"><strong>Day 1<\/strong><\/td>\n<td>Internal Change &#8211; Purpose &amp; Planning<\/td>\n<td>Proactive and reactive change must be viewed through the lens of the organizations purpose and activated through strategic planning throughout the organization<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Organizing &amp; Planning<\/td>\n<td>The work of the organization must be moved from chaos to commitment in delivering results<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>People &amp; Process<\/td>\n<td>Every supervisor must lead their most valuable assets \u2013 people and process \u2013 to maximize the impact of the organization<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Implementation (Execution)<\/td>\n<td>(&#8220;Execution&#8221; can be such a misunderstood word!)<\/p>\n<p>At the end of the day, getting things done is what matters most \u2013 learn to focus on what matters most<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Direct &amp; Develop<\/td>\n<td>A leader directs and develops their team \u2013 one size does not fit all \u2013 the whole is greater than the sum of the parts<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Leading (Leading vs. Managing)<\/td>\n<td>Leading vs. Managing \u2013 the organization needs both<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Internal Change \u2013 Measuring, Evaluation and Change<\/td>\n<td>Leading change with scorecards for success and improvement<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>External Change \u2013 Strategic and Tactical<\/td>\n<td>Navigating industry and marketplace changes by positioning your organization to win<\/td>\n<\/tr>\n<tr>\n<td><strong>Day 2<\/strong><\/td>\n<td>Personal Skills<\/td>\n<td>Self-Awareness &#8211; Know yourself (because everyone else is different)<\/p>\n<p>Time Management &#8211; From &#8220;To Do&#8221; to &#8220;Done&#8221; &#8211; Making the most from the time you have<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Interpersonal Skills<\/td>\n<td>Influence Strategies &#8211;\u00a0How to lead through influencing the organization<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Interpersonal Skills<\/td>\n<td>Managing the Millennials: Generational Differences &#8211; Leading across the generational divide<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Organizational Skills<\/td>\n<td>Change &#8211; Managing change so that change doesn&#8217;t manage you<\/p>\n<p>Problem Solving &#8211; Moving through and past problems to break through solutions<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"highlight-me\">Workshop Leads<\/h2>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<div class=\"panel-body\">\n<div class=\"author-image\"><strong><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" class=\"wp-image-2047 size-full pull-left margin-right-10 img-responsive \" src=\"https:\/\/ccswpms01.ua.edu\/cell\/wp-content\/uploads\/sites\/28\/2022\/04\/Picture7.jpg\" alt=\"Tom Horvath's photo\" \/>Tom Horvath<br \/>\n<\/strong><\/div>\n<p>Tom Horvath\u2019s professional career has taken him from the mailroom to the boardroom with roles ranging from Customer Service Rep to Chief Operating Officer. Regardless of the job titles or role, Tom\u2019s passion for \u201cinspiring excellence\u201d is steadfast \u2013 in fact, it is his personal life purpose.<\/p>\n<p>His career illustrates practical expertise in strategy formulation, leadership consulting, executive coaching, supervision skills, performance management, marketing, sales, process improvement, product development, training design &amp; delivery and project management. In the role of Chief Operating Officer in two organizations, Tom provided oversight and coordination of teams focused on Human Resource management, Legal, Marketing, Purchasing, Finance, Pricing, Warehouse\/Logistics and Customer Service. These skills and capabilities were developed at such blue chip companies as Prudential, Standard Register, Merrill Lynch, Bank of America and CNL. In addition, Tom has led a variety of consulting engagements around the globe with all sizes of companies and non-profit organizations. Notable career milestones include spearheading various departmental teams at Merrill Lynch Credit Corporation (resulting in their selection for the 1997 Malcolm Baldrige National Quality Award); top decile sales performance; and several community leadership awards.<\/p>\n<p>Tom received his Master of Business Administration from the University of North Florida and his Bachelors of Science in Business Administration from Bloomsburg University.\u00a0 He has extensive experience as an adjunct instructor with Cornell University, Penn State University, the Crummer School of Business &#8211; Rollins College and the University of Porto \u2013 Portugal. \u00a0Tom shares the integration of theory with practical application to the world in which we operate. Community stewardship includes volunteer leadership roles with the Central Florida YMCA, Junior Achievement, Rotary International, Priority Associates, The Jobs Partnership of Florida and the International Community School.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<h2 class=\"highlight-me\">Program Manager<\/h2>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<div class=\"panel-body\">\n<div class=\"author-image\">\n<div class=\"author-image\"><strong><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" class=\"wp-image-2464 size-full pull-left margin-right-10 img-responsive \" src=\"https:\/\/ccswpms01.ua.edu\/cell\/wp-content\/uploads\/sites\/28\/2022\/05\/Mary-Patterson-150x150.jpg\" alt=\"Mary Patterson's Photo\" \/><a href=\"mailto:professionaldevelopment@ua.edu\">Mary Patterson<\/a>, CPA, SHRM-CP<\/strong><\/div>\n<div>\n<div>Phone Number: 205-348-7049<\/div>\n<div>Email: <a href=\"mailto:professionaldevelopment@ua.edu\">professionaldevelopment@ua.edu<\/a><\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Questions about this program? Contact Mary Patterson today! Mary Patterson works in the Office of Teaching Innovation and Digital Education at The University of Alabama as a Program Manager, where she assists the OTIDE team in designing and implementing professional development and training programs, industrial training programs, and executive education programs that are offered on-campus, online or onsite at the workplace.\u00a0 Ms. Patterson has a Bachelor\u2019s degree in Business from the University of Alabama\u2019s Culverhouse College of Business with a major in accounting.\u00a0\u00a0She is a Certified Public Accountant and stays abreast of current developments relevant to business owners, including management, human resources, economics, accounting, taxation, and marketing. \u00a0Additionally, Ms. Patterson is a Certified Professional in the Society for Human Resource Management. She works closely with HR departments to design custom training to enhance work objectives, increase productivity, and build a positive culture. \u00a0She worked previously as Director of the Alabama Entrepreneurial Research Network (AERN) in the Culverhouse College of Business to bring the resources from the University of Alabama down to the community level.\u00a0 She is a member of the Tuscaloosa Chapter of the Alabama Society of CPAs, the Society of Human Resource Management, the Culverhouse Commerce Executives Society, and the Southern Automotive Women\u2019s Forum.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Workshop Overview The role of a supervisor is critical to the success of any organization, its people and ultimately its customers.\u00a0 Who else is asked to translate the strategy of the organization to the minds, hands and feet of the workers who deliver products and services to the customer?\u00a0 The responsibilities of a supervisor&#8217;s\u00a0day-to-day activities [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-184","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - 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